KennelFetch help
Answers for kennel owners and staff, in plain words.
Getting started
- Getting started with KennelFetch
The five things to set up before your first online booking, and how long each one takes.
- Your booking link
Where to find your booking link, how to share it, and what pet owners see when they open it.
Setting up your kennel
- Closing dates and holding runs back
Close the whole kennel or one run for some nights, or keep some runs out of online booking.
- Rates and holidays
Set a nightly rate for each kind of run, charge more on holidays, and choose how nights are counted.
- Setting up your runs
Group your runs into kinds (standard, large, suite), name each run, and set how many dogs fit.
Bookings
- Deposits and cancellations
Choose the deposit you collect when someone books and what you keep when they cancel late.
- Vaccines
Pick the vaccines you require, review records pet owners upload, and decide what happens when one is missing.
- Waivers
Write your boarding waiver once; pet owners sign it online before their first stay.
Payments
- Taking payments
Take card payments online and at the desk, record cash or checks, and give refunds.
Day to day
- Reports
See money taken, deposits, credit, tax, balances, occupancy, arrivals and cancellations, and export any report as a spreadsheet.
- The lodging grid
See every run and every stay at a glance, move stays between runs and lock them in place.
Your subscription
- Restoring your subscription
Restore a KennelFetch subscription on a new phone, and what "this subscription belongs to" means.
- Subscription and free trial
KennelFetch costs $24.99 a month or $249 a year after a 14-day free trial. Setup is always free.
Your account
- Exporting and deleting your data
Download everything your kennel keeps in KennelFetch, delete your account, or remove a household's personal details.